| What do I get? |
| >> A content management system with full ecommerce complete with numerous, exciting features. The Pro package has the ability to achieve almost anything online. |
| How long before I get my website? |
| >> We will endeavour to get your website online within the hour, however we do sleep. Inputting content and images are up to you. |
| What are the ongoing yearly costs? |
>> SmartDeCat comes with free hosting and a domain name for 1 year. Thereafter, hosting is £39.99 per year and a domain name from £4.50 a year for a .co.uk domain.
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| What are the main difference between Lite and Pro? |
>> The Lite package is intended for small online businesses that sell no more than 30 products. It has a limited number of pages and features.
The Pro package comes with everything you could possibly need in an online business. It has unlimited products, pages and numerous useful features. |
| What kind of support do I get? |
| >> SmartDeCat is complete with a full support system including written documentation, video tutorials, FAQ`s, panic button, direct email and telephone. All of these features can be found in the help section of your admin. |
| Do I need Dreamweaver? |
| >> The short answer is no. You can do everything from within the online administration. However, if you wish to use your own template design then you would require some Dreamweaver knowledge to implement SmartDeCat with your design. |
| Where will my site be hosted? |
| >> Your site will be hosted, fully managed and located within the U.K. It will be manned by a dedicated team 24 / 7. Our two main locations are with Data House in Ireland and London. We serve clients through these locations in the U.K. and globally. |
| Do I have to accept your hosting arrangements? |
>> No. We give a year's free hosting and a domain name as a special offer to clients. We realise that obtaining a domain name and a hosting provider which meets regulations for accepting credit/debit cards and has all the features installed to allow the optimum functionality of a site can be a daunting task, particularly if it is your first time running a website. However, you are completly free to use any hosting provider and one of our trained technicians can install SmartDeCat on a third party host within 4 - 8 hours of placing the order. Simply request to host your site elsewhere during checkout. |