Questions for SmartDeCat http://www.smartdecat.co.uk/ www.smartdecat.co.uk After making a page use a static name the SmartDeCat software prevents anyone accessing the page via the original dynamic URL. This is to guard against what the search engines call duplicate content. Another benefit is that it prevents confusion with your clients navigating your site. http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 In a new version we changed the way page hits and search results are collected. Now no administrator hits are recorded to provide a more accurate result. With admin hits being recorded your hits are falsely enlarged. http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 Yes, however to do so you will have to turn off the HTML editor as for safety the editor will remove any JavaScript code that is added. http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 No. SmartDeCat has been designed to be safe, reliable and compliant with many browsers and services which would ultimately be effected by such changes. Modifying any of the SmartDeCat code is against our terms and conditions of use and in doing so you will invalidate your warrantee V support. Additionally making manually changes could leave your site open to hack attempts and make upgrading harder. ... http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 No. SmartDeCat its representatives take fighting spam very seriously this feature is in place to protect you others against this. Removal of this would be considered as de compiling the SmartDeCat software against our terms conditions of use in doing so you will invalidate your warrantee support. http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 This error is associated with email objects (settings) and often means that you have the wrong email type selected. To fix this please select another email type from the drop down provided under the settings tab. http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 the Tiny MICE html text editor in use with SmartDeCat has been selected for its safety and ease of use for our clients. One feature is that it prevents harmful code being added to the database which could bring your site or even server down. http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 This has been done to aid you in search engine optimisation; all search engines have a maximum number of allowed characters for meta tags. This feature prevents you from going over this. http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 First make sure the image you are uploading is an image and contains no spaces. If after checking this you are still receiving an error the likely cause is you do not have ASP upload installed. Please contact your host to install this feature for you. http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 While the SmartDeCat software is able to work out which email objects are installed on your server by your host it does not mean your host will allow you to use a particular one. The easiest way to solve this issue is to select another email object from under the settings tab. If this fails please ask your host which one you have available to use. http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 while SmartDeCat has been design to help you in optimising your site from the day it was installed it can not guarantee success. Search engines change the rules of how they work out which site is placed where. If you have found your site was listed well and has now fallen you may wish to change your site content to freshen the site up. In addition to this you will need to ensure you have keywords ... http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 This could be caused by several things but the the first thing you should do is login to your administration area and on the main admin page click the compact and repair button to optimise your current database. Over time as you add and remove information empty space is left in the database (an issue affecting Access TM only). If after completing this you see no improvements then the likely cause ... http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 SmartDeCat is not freeware or shareware and thus requires a genuine license to legally use it and activation. A new SmartDeCat license is required for each site and domain name it is used with. This protection is in place to aid the prevention of pirating of the software and enables us to keep pricing lower. When you first purchased SmartDeCat it came with 3 months of free updates to new features ... http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06 This is a common error associated with website read/write permissions; SmartDeCat takes advantage of stard features found on the majority of servers however some hosts will limit the features available to you. If you have the HELM control panel you can login to your site hosting control panel and navigate to site settings, from here select the website write permission box and then click save. If you ... http://www.smartdecat.co.uk/faq.asp?iscat=4 http://www.smartdecat.co.uk/faq.asp?iscat=4 2009-03-06